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+1 (564) 544-6160
Refund and Returns Policy
Last updated: 22 June 2025
At KEYS-ZONE LLC, we are committed to customer satisfaction. Please read our policy carefully to understand your rights and obligations regarding refunds and returns for purchases made on keys-zone.co.
1. Eligibility for Refunds
- Refund requests must be made within 30 days of purchase.
- Digital products must be unused and not activated.
- A valid reason for the refund must be provided (e.g., technical issue, incorrect delivery).
2. Non-Refundable Items
- Activated or used digital products
- Products purchased during promotions or with discount codes
- Items from bundles or package deals
3. How to Request a Refund
- Contact us at support@keys-zone.co or call +1 (564) 544-6160.
- Provide your order number, purchase date, and reason for the request.
- Our team will review your request and respond within 2 business days. Approved refunds are processed to your original payment method within 5-7 business days.
4. Late or Missing Refunds
If you haven’t received a refund, please check your bank account, then contact your credit card company and bank. If you still need assistance, contact us.
5. Returns
Returns are only accepted for unused digital items within 30 days. We do not accept returns for compatibility issues—please ensure your system meets requirements before purchase.
6. Replacements
If you receive a defective license key, contact us for a replacement.
7. Contact Us
KEYS-ZONE LLC
5830 E 2ND ST, STE 7000 #25286, CASPER, WY 82609 US
Phone: +1 (564) 544-6160
Email: support@keys-zone.co